Privacy Policy

This privacy policy describes how Transport-Systems collects, uses and discloses information about the drivers that use our mobile application or visit our website (collectively “Drivers” and “Owner-Operators”). It also describes the choices available to Drivers regarding our use of their personal information and how they can access and update this information.

1. Information Collection and Use

We collect and use personal information from Drivers to provide them with our services. This information may include name, address, phone number, email address, vehicle type, license plate, payment information, location data and other related information. We may use this information to verify identity, process payments, contact drivers regarding our services, improve our services, and perform other purposes described in this policy.

1.1. Location Data

Our app collects and uses location data from Drivers exclusively during the transit of shipments. This data is utilized to enable services such as route optimization, real-time tracking, and ensuring compliance with local regulations. Location data is only collected while the shipment is in transit and is not tracked outside of these periods. We use this location data solely to enhance the functionality of our services related to shipment tracking and do not share it with any third parties without your explicit consent.

2. Sharing of Personal Information

We do not share any personal information about Drivers with third parties except as necessary to provide our services or as stated in this Policy. We may share Driver’s information with our third-party service providers, such as payment processors, analytics providers, and customer service providers. These service providers are bound by confidentiality obligations and are only permitted to use Driver’s information in connection with the services they perform for us.

3. Detect and prevent fraud

The personal information we obtain from you will be used to prevent and detect fraud and money laundering. We may use your personal information to conduct appropriate anti-fraud checks. Your details may be conceded to a fraud prevention or credit reference agency, which may record that data. This is done to confirm your identity. Using personal info in this way helps protect you and us from fraudulent activities. Furthermore, we may share your personal information with any other person or organization if required by law or to comply with the legal process. We may also disclose your information to our professional advisers to obtain advice about our legal rights and obligations. We may also use your detail to contact you regarding changes or additions to our services that may affect you.

4. Comply with applicable laws and regulations.

The drivers using our services must comply with all applicable laws and regulations in their jurisdiction. Under no circumstances do we support any illicit behaviour, and we cannot be held accountable for the actions of our drivers.

5. Protect user data

We respect the privacy of our users and will never share their personal information with any third party without their explicit consent. All data collected from our drivers is kept secure and stored on our secure servers. We take appropriate measures to protect this data against unauthorized access or disclosure. Maintain safety standards; We require all drivers to follow all local laws and regulations and our safety standards when operating our vehicles. Drivers must also complete a comprehensive training program before they can start driving for us.

6. Encourage responsible behaviour

We encourage all drivers to respect other road users and drive safely at all times. We also expect our drivers to take reasonable steps to prevent the use of drugs or alcohol while driving.

7. How we respond to your inquiries

At Transort-Systems, we understand the importance of protecting your personal information and privacy. We guarantee that each inquiry you make will be held in the highest regard and with the utmost confidentiality. We will use the data you provide to answer your question or address your concern swiftly and proficiently. We may also employ these details to provide additional information regarding our products and services.

8. Cookies

We may also use cookies to collect information about your visits to our website. Cookies are a tiny amount of data stored on your machine’s hard drive. They allow us to recognize you when you return to our website and help us remember your preferences. You have the option of disabling cookies in your web browser, though it may inhibit your access to certain facets of our website.

9. Security

To safeguard your personal details, we take necessary steps to prevent unauthorized access, alteration, misuse or destruction.